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Troubleshooting & FAQs

Q: No plug-ins or web clipping apps appear in the Web Clipping and Plug-in screens.
This was a bug in version 1.2 of iKnapsack and has been fixed in version 1.21 of iKnapsack.

Q: Beaming web clipping apps does not seem to work.
We have uncovered a bug in version 1.0 of iKnapsack which prevents the receiving Palm organizer from correctly handling a beamed web clipping application. This bug has been fixed in version 1.1 of iKnapsack.

Q: Add Expense mode of Add Palm Data doesn't appear to work properly. I'm using version 1.0.
We have uncovered a bug in version 1.0 of Add Palm Data which doesn't properly recognize the expense type attribute due to a conflict with the mode attribute of Add Palm Data. This has been fixed in version 1.1 of Add Palm Data.